This project explores how the rehabilitation service at Sunnaas hospital can support the recovery journey of spinal cord injury patients today. The project identifies, develops and runs design interventions with the objective of enhancing service delivery to support the patients’ lived experience while getting better. Three design interventions were developed: a system to support patients through messages, a new practice to help patients acknowledge their progress through photographs, and a whiteboard to provide the caregivers with an overview of the patients. Each of them acts as a driver to enable the service to move from current to new practices. At the same time, each aims to generate ripple effects extending into the future to make the service more supportive towards SCI patients.