| dc.description | Over the past few decades, new innovations and technologies have enabled digitisation of complex systems and services, resulting in digital touchpoints and information sharing for all actors in the Norwegian
health sector.
However, the siloed structures and processes of public services has resulted in a patchwork of platforms, portals and services that do not connect, to the frustration of both service creators, service providers and
service receivers. With the ongoing shift to home hospital and the increasing need to facilitate for remote care, the pressure for solving the problem of connection between different health services is rising, and
different solutions and discussions for how to unite the services have been, and are still on, the table.
The problem is that many of the solutions that are currently up for discussion are large-scale and ambitious, requiring millions of kroners and years of development before they are ready to serve a value. The potential
end value is high, but so is the risk of running out of finances midway, or of the system having become outdated at the point of completion.
This diploma project proposes an incremental approach to the standardisation problem.
With this project we are presenting the outlines of a long-term standardisation research project aimed at establishing a national framework for accessible and universal UX design in the health sector.
Our design proposal is a description of what this might entail and the values it provides, along with a roadmap for an accessibility pilot project, which constitutes a first step towards moving
towards standardisation of UX design processes and products in Norwegian health services. | en_US |
