Blar i Doktoravhandlinger / Doctoral theses på forfatter "Almqvist, Frida"
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Service design in the later phases : exploring user insights, handovers, and service design roadmapping in the transition from service concept to implemented service
Almqvist, Frida (CON-TEXT. PhD thesis; 101, Doctoral thesis, 2020)Human-centricity and user involvement have become increasingly emphasized in Norwegian legislation related to service development in the health and public sectors. At the same time, service design has emerged as a relevant ...