This Service design diploma is about enhancing the experience of Oslo for young travelers; by facilitating for walking paths that show off Oslo as a compact city where the user is guided to hidden treasures by a local chatbot. Our collaborative partner VisitOslo wanted help facilitating for good experiences in Oslo and to engage young travelers in a new way. For young travelers it is important to discover new destinations freely and independently, without missing out on the local experiences of a destination. In this diploma we have explored new solutions to meet the expectations of both our target users and service provider. Through “The Oslo Experience” we make sure that young traveler’s experience is enhanced by discovering the local treasures of the compact city.