The Emotional Neglect in Recent Service Design Developments

Formo Hay, Audun; Vink, Josina
Peer reviewed, Journal article
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https://hdl.handle.net/11250/3129251
Date
2023
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Original version
Nordic Journal of Innovation in the Public Sector. 2023, 2 (1), 22-42.   https://doi.org/10.18261/njips.2.1.3
Journal
Nordic Journal of Innovation in the Public Sector