Browsing Publikasjoner fra Cristin - AHO by Author "Almqvist, Frida"
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Service design in the later project phases: Exploring the service design handover and introducing a service design roadmap
Almqvist, Frida (Chapter, 2018)Within practice and in academia, service design has placed a great focus on the early stages of the innovation process, while there has been limited focus on the later phases. This paper examines the later phases, focusing ...