Co-lab ; Exploring cross-disciplinary collaboration experiences in Cisco Norway through service design
Master thesis
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Date
2020-12Metadata
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- Design [217]
Description
This experimental design diploma takes Cisco Norway as a key example to explore cross-disciplinary collaboration
within a large technological organization. With the hope of sparking inspiration in people’s daily collaboration with others
who speak different technical languages, this project analyses the current relationships across disciplines in Cisco. In addition,
the project suggests new ways of collaboration embedded in the existing workplace environment within a framework
for cultural change.
This report is designed to allow you to easily navigate and understand the project. Starting with the background, you will be walked through today’s challenges of siloed disciplines; my process of research in this problem space; concept
development; and my key learnings and reflections related to cultural change in Cisco’s context.